Crucial Conversations by Patterson, Grenny, McMillan, & Switzler

Interest Level: adult

Reading Level: not rated
Lexile: not rated
Genre: Non-fiction

Finished the book

Over this past school year, our staff has been reading "Crucial Conversations." I bought the book back in 2012 when the principal recommended it. I treated it as a reference book but did not read it cover to cover until now. We meet as a staff and break up into small groups of about 4 to discuss a chapter or two at a time. In May we will meet to finish up the book and the discussion. I found this book helpful. I think the authors have a lot of great concepts and ideas on how to have a healthy and productive conversation. I especially appreciated the how-to's when conversations get violent or stagnant. The book explores not only conversations in the business world but in one's personal life as well. I recommend this book to anyone.